Social Learning

Social Learning is an effective way to train your employees through modeling positive behaviors. It is a great way to promote cohesion and involvement as it builds a culture of learning. Participants will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.

In this workshop; participants will be creating learning communities that benefit every aspect of your organization. They will learn new behaviors through observation and modeling and be instilled with a passion for learning.

At the end of this workshop, participants should be able to:

  • Define and use social learning.
  • Identify social learning tools.
  • Manipulate group dynamics and culture.
  • Craft and lead role play scenarios.
  • Practice being a role model.
  • Understand modeling and observation.

Course Outline:

Module One: Getting Started

Housekeeping Items

The Parking Lot

Workshop Objectives


Action Plans and Evaluations

Module Two: Setting the Right Group Dynamic (I)



Sharing of Best Practices

Refining Ideas

Case Study

Module Two: Review Questions

Module Three: Setting the Right Group Dynamic (II)

Diversity Builds Knowledge

Social Interactions

People Are Different

Dealing With Difficult People

Case Study

Module Three: Review Questions

Module Four: Develop a Social Learning Culture a Work (I)

Making the Connection

Tagging Star Employees

Recognizing Teaching Movements

Culture of Questioning

Case Study

Module Four: Review Questions

Module Five: Develop a Social Learning Culture a Work (II)

Safe to Share Environment

Instilling a Passion for Learning

Instill a Sense of Sharing

Learning in the Social Unit

Case Study

Module Five: Review Questions

Module Six: Develop a Social Learning Culture a Work (III)

Remove Fear of Feedback or Criticism

Creating a Social Unit

Imitation and Modeling

Empowering Learners

Case Study

Module Six: Review Questions

Module Seven: Role Playing (I)

Identify Work Related Scenarios

Add Variables

Assign Roles

Prepare Role-Players

Case Study

Module Seven: Review Questions

Module Eight: Role Playing (II)

Act it Out


Mirror Good Examples

General Role Playing Tips

Case Study

Module Nine: Utilizing the Right Tools (I)


Social Media

Critical Thinking


Case Study

Module Nine: Review Questions

Module Ten: Utilizing the Right Tools (II)

Relevant Resources Selection

Job Shadowing

Knowledge Management

Social Facilitation

Case Study

Module Ten: Review Questions

Module Eleven: Modeling and Observational Learning 

Inspired by Leaders

Boosting Self-Efficacy

Peer Role Models

Generating Engagement

Case Study

Module Eleven: Review Questions

Module Twelve: Wrapping Up

Words from the Wise

Review of Parking Lot

Lessons Learned

Completion of Action Plans and Evaluations