Office Politics for Managers
You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.
Office Politics it is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.
At the end of this workshop, participants should be able to:
- Understand the purpose and benefits of office politics.
- Set boundaries and ground rules for new employees.
- Learn to interact and influence among colleagues.
- Learn how to manage various personality types in the office.
- Determine how to gain support and effectively network.
- Recognize how you are a part of a group and how you function.
Course Outline:
Module One: Getting Started
Housekeeping Items
The Parking Lot
Workshop Objectives
Action Plans and Evaluations
Module Two: New Hires
Company Core Values
Building Relationships
Encourage Respect
Setting Ground Rules
Case Study
Module Two: Review Questions
Module Three: It’s About Interacting and Influencing
Dealing with Different Personalities
Build a Culture of Collaboration
Be Nice to Everyone (Not Just Those That Can Help You)
Be a Team Player
Case Study
Module Three: Review Questions
Module Four: Dealing With Rumors, Gossip, and Half-Truths
It’s Effects on Moral
Reinforce the Truth with Facts
Do Not Participate
Deal With it Swiftly
Case Study
Module Five: Office Personalities (I)
Complainer
Gossiper
Bully
Negative Ned/Nancy
Case Study
Module Four: Review Questions
Module Six: Office Personalities (II)
Information Keeper
Know-it-All
The Apple-Polisher
Nosey Neighbor
Case Study
Module Six: Review Questions
Module Seven: Getting Support for Your Projects
Gain Trust Through Honesty
Be Assertive
Blow Your Own Horn
Make Allies
Case Study
Module Seven: Review Questions
Module Eight: Conflict Resolution
The Importance of Forgiveness
Neutralizing Emotions
The Benefits of a Resolution
The Agreement Frame
Case Study
Module Eight: Review Questions
Module Nine: Ethics
Benefits of an Ethical Environment
Lead by Example
Ensuring Ethical Behavior
Addressing Unethical Behavior
Case Study
Module Nine: Review Questions
Module Ten: You Are Not an Island
Never Burn a Bridge
Take the High Road
Trust is a Two Way Street
Don’t Hide in Your Office
Case Study
Module Ten: Review Questions
Module Eleven: Social Events Outside of Work
How to Decline Politely
Rules When Attending
Meeting New People
Conversation Do’s and Don’ts
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations