Job interviews are formal meetings for the purpose of evaluating the qualifications of the interviewee for a specific position. Interviews are seen as a useful tool in assessing qualifications of potential candidates, and are usually performed by company personnel who can ultimately hire the applicant.

Job interviews are a time-consuming exercise for the hiring company. However, they play a key role in determining whether the company and candidate will make an effective match. As such, the interviewing process can provide a great deal of value for the company if effectively utilized, especially if performed by a highly skilled interviewer.

At the end of this workshop, participants should be able to:

• List the main types of selection interviews.
• List and explain main errors that can undermine an interview’s usefulness.
• Define a structured situational interview.
• Explain and illustrate each guideline for being a more effective interviewer.
• Give several examples of situational questions, behavioral questions, and background questions that provide structure.
• List the steps in a streamlined interview process.
• List guidelines for interviewees.

Course Outline:

Module One

The Steps of the Selection Process

Module Two

Basic Testing Concepts

Module Three

Basic Features of Interviews

Module Four

Types of Interviews

Module Five

Formats of Interviews

Module Six

Interview Content

Module Seven

Administering the Interview

Module Eight

Personal or Individual Interviews

Module Nine

Computerized Interviews

Module Ten

Three Ways to Make the Interview Useful

Module Eleven

Factors Affecting Interviews

Module Twelve

Designing and Conducting the Interview

Module Thirteen

How to Conduct a More Effective Interview

Module Fourteen

Using a Streamlined Interview Process

Module Fifteen

Finishing the Interview Effectively