Human Resources Management

As companies modify priorities and operations, human resources functions can move from a dedicated HR role, to that of the manager. Whether the majority of those important functions stays within HR at your organization, or is your responsibility as a manager, it is important that managers understand how much of their role is really about their people, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

At the end of this workshop, participants should be able to:

  • Describe the implications of different aspects of Human Resource Management on their daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

Course Outline:

Module One: Getting Started


Housekeeping Items

The Parking Lot

Workshop Objectives

Module Two: Human Resources Today

What is Human Resources Today?

Key Factors Influencing Human Resources Today

Growth in Human Resource Management

Module Three: Recruiting and Interviewing

The Job Selection Process

Get Good at Interviewing

Interviewing Fairly

The Best Way to Interview

Module Four: Retention and Orientation

Getting Off on the Right Track

Creating an Engaging Program

Using an Orientation Checklist

Module Five: Following Up With New Employees

Checking In

Following Up

Designing the Follow-Up Schedule

Module Six: Workplace Health and Safety

Understanding Your Role and Responsibilities

Understanding Local and Industry Specific Rules

Training for Managers

Module Seven: Workplace Bullying, Harassment, and Violence


Costs to the Organization

The Manager’s Role

An Employer’s Responsibility

Module Eight: Workplace Wellness

Wellness Behaviors

Wellness Trends

The Case for Wellness

Module Nine: Providing Feedback to Employees

Feedback Model

The Feedback Sandwich

Encouraging Growth and Development

Module Ten: Disciplining Employees

The General Discipline Process

The Progressive Discipline Process

Having Discipline Meetings

Following Up

Module Eleven: Terminating Employees

Documenting Events

Making the Decision

Communicating the Decision

Module Twelve: Wrapping Up

Words from the Wise

Review of Parking Lot

Lessons Learned