Human Resources Management
As companies modify priorities and operations, human resources functions can move from a dedicated HR role, to that of the manager. Whether the majority of those important functions stays within HR at your organization, or is your responsibility as a manager, it is important that managers understand how much of their role is really about their people, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.
At the end of this workshop, participants should be able to:
- Describe the implications of different aspects of Human Resource Management on their daily responsibilities
- Define human resources terms and subject matter
- Recruit, interview, and retain employees more effectively
- Follow up with new employees in a structured manner
- Be an advocate for your employees’ health and safety
- Provide accurate, actionable feedback to employees
- Act appropriately in situations requiring discipline and termination
- Evaluate some of the strengths and opportunities for Human Resources in your own workplace
- Identify three areas for further development within the Human Resources field as part of a personal action plan
Course Outline:
Module One: Getting Started
Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives
Module Two: Human Resources Today
What is Human Resources Today?
Key Factors Influencing Human Resources Today
Growth in Human Resource Management
Module Three: Recruiting and Interviewing
The Job Selection Process
Get Good at Interviewing
Interviewing Fairly
The Best Way to Interview
Module Four: Retention and Orientation
Getting Off on the Right Track
Creating an Engaging Program
Using an Orientation Checklist
Module Five: Following Up With New Employees
Checking In
Following Up
Designing the Follow-Up Schedule
Module Six: Workplace Health and Safety
Understanding Your Role and Responsibilities
Understanding Local and Industry Specific Rules
Training for Managers
Module Seven: Workplace Bullying, Harassment, and Violence
Definitions
Costs to the Organization
The Manager’s Role
An Employer’s Responsibility
Module Eight: Workplace Wellness
Wellness Behaviors
Wellness Trends
The Case for Wellness
Module Nine: Providing Feedback to Employees
Feedback Model
The Feedback Sandwich
Encouraging Growth and Development
Module Ten: Disciplining Employees
The General Discipline Process
The Progressive Discipline Process
Having Discipline Meetings
Following Up
Module Eleven: Terminating Employees
Documenting Events
Making the Decision
Communicating the Decision
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned