Creating Customer Value Proposition
A compelling value proposition lies at the heart of sales and marketing effectiveness. Tailoring market offerings to the specific needs and buying preferences of customers, and effectively communicating and proving the associated benefits and worth, have become a competitive imperative in most markets.
At the end of this workshop participants should be familiar with:
- What is a value proposition?
- Is there true value in your marketing proposition?
- How do I craft an effective value proposition?
Course Outline:
Session One:
What is a customer value proposition?
Session Two:
The Anatomy of a Strong Value Proposition
Session Three:
Timeframe
Session Four:
Intended Customer
Session Five:
Customer Insights
Session Six:
Next Best Alternative
Session Seven:
Value Experiences
Session Eight:
Value Quantification
Session Nine:
Price
Session Ten:
Next Steps
Session Eleven:
Checklist: Your Customer Value Proposition
Session Twelve:
Basing the Service Proposition on Insights
Session Thirteen:
5 Insights to Help You Discover Your Value Proposition
Session Fourteen:
How to Create a Priceless Value Proposition