Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.

This workshop will provide you with a great set of skills to understand that what is not said is just as important as what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through nonverbal communications.

At the end of this workshop, participants should be able to:

• Define body language.
• Understand the benefits and purpose of interpreting body language.
• Learn to interpret basic body language movements.
• Recognize common mistakes when interpreting body language.
• Understand your own body language and what you are communicating.
• Practice your body language skills.

Course Outline:

Module One: Getting Started

Icebreaker

Housekeeping Items

The Parking Lot

Workshop Objectives

Module Two: Communicating With Body language

Learning a New Language

The Power of Body Language

More Than Words

Actions Speak Louder Than Words

Case Study

Module Two: Review Questions

Module Three: Reading Body Language

Head Position

Translating Gestures Into Words

Open Vs. Closed Body Language

The Eyes Have It

Case Study

Module Three: Review Questions

Module Four: Body Language Mistakes

Poor Posture

Invading Personal Space

Quick Movements

Fidgeting

Case Study

Module Four: Review Questions

Module Five: Gender Differences

Facial Expressions

Personal Distances

Female Body Language

Male Body Language

Case Study

Module Five: Review Questions

Module Six: Non-Verbal Communication

Common Gestures

The Signals You Send to Others

It’s Not What You Say, It’s How You Say It

What Your Posture Says

Case Study

Module Six: Review Questions

Module Seven: Facial Expressions

Linked With Emotion

Micro-expressions

Facial Action Coding System (FACS)

Universal Facial Expressions

Case Study

Module Seven: Review Questions

Module Eight: Body Language in Business

Communicate With Power

Cultural Differences

Building Trust

Mirroring

Case Study

Module Eight: Review Questions

Module Nine: Lying and Body Language

Watch Their Hands

Forced Smiles

Eye Contact

Changes in Posture

Case Study

Module Nine: Review Questions

Module Ten: Improve Your Body Language

Be Aware of Your Movements

The Power of Confidence

Position and Posture

Practice In a Mirror

Case Study

Module Ten: Review Questions

Module Eleven: Matching Your Words to Your Movem

Involuntary Movements

Say What You Mean

Always Be Consistent

Actions Will Trump Words

Case Study

Module Eleven: Review Questions

Module Twelve: Wrapping Up

Words from the Wise

Review of Parking Lot

Lessons Learned

Completion of Action Plans and Evaluations