Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly

With this workshop, participants will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting.  It is also a marvelous instrument for quick reference and utilization.  Strategies and procedures are a vital connection between the company’s vision and its everyday operations.

At the end of this workshop, participants should be able to:

• Organize a binder
• Develop procedures
• Prepare checklists
• Understand succession planning
• Collect the correct tools

Course Outline:

Module One:

Getting Started

Module Two:

Why Your Office Needs Administrative Procedures

Module Three:

Gathering the Right Tools

Module Four:

Identifying Procedures to Include

Module Five:

Top Five Procedures to Record

Module Six:

What to Include in Your Binder (I)

Module Seven:

What to Include in Your Binder (II)

Module Eight:

Organizing Your Binder

Module Nine:

What Not to Include in the Procedure Guide

Module Ten:

Share Office Procedure Guide

Module Eleven:

Successfully Executing the Guide

Module Twelve:

Wrapping Up