Administrative Office Procedures
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly
With this workshop, participants will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company’s vision and its everyday operations.
At the end of this workshop, participants should be able to:
- Organize a binder
- Develop procedures
- Prepare checklists
- Understand succession planning
- Collect the correct tools
Course Outline:
Module One:
Getting Started
Module Two:
Why Your Office Needs Administrative Procedures
Module Three:
Gathering the Right Tools
Module Four:
Identifying Procedures to Include
Module Five:
Top Five Procedures to Record
Module Six:
What to Include in Your Binder (I)
Module Seven:
What to Include in Your Binder (II)
Module Eight:
Organizing Your Binder
Module Nine:
What Not to Include in the Procedure Guide
Module Ten:
Share Office Procedure Guide
Module Eleven:
Successfully Executing the Guide
Module Twelve:
Wrapping Up